General Help and Contact Page

In order to provide you with a better and quicker response, please send your enquiry to the relevant destination:

Need to contact Broadsoft Global TAC

If you need support for a your Broadworks or Broadcloud system

Existing Customers with xchange accounts

For issues related to any of our Products and Documentation

If you require Ticketing Access to xchange or Broadcloud KB

  • please request access by contacting
    xchange-ticketing-access@broadsoft.com

No xchange accounts

To request an account

Something is wrong with xchange

For Web Site specific issues

  • please contact
    xchangesupport@broadsoft.com

thank you